Getting in touch

Your Pension Administrator has changed For more details, please click here to read the letter sent to all members on 18 October 2022.

If you have any questions about your benefits, please contact:

XPS Administration
PO Box 562
Middlesborough
TS1 9JA

Email: CrestNicholsonGPLAS@xpsgroup.com
Telephone: 0118 313 0859

If you have a query about any of the documents below, please contact:

Stephanie Fleming, Assistant Secretary to the Trustees
Crest Nicholson Group
Pension & Life Assurance Scheme
500 Dashwood Lang Road
Bourne Business Park
Addlestone
Surrey
KT15 2HJ

Email: pensions@crestnicholson.com
Telephone: 01932 580555

MYPENSION - YOUR NEW SECURE MEMBER PORTAL

Following the appointment of XPS Administration, we are pleased to announce the launch of your new member self-service website called MyPension. We know how important it is for people to be able to manage their finances online, and pensions are no different. MyPension is a secure member service that allows you to access your personal details from your phone, tablet or computer, whenever is most convenient for you.

Just visit www.mypension.com/crestnicholson to register or log in to your account.

CREST NICHOLSON PENSION PLAN

In April 2008 Crest Nicholson introduced the Crest Nicholson Pension Plan as their workplace pension arrangement. If you joined Crest Nicholson after this date and made pension contributions, your details will be held by the administrator, Fidelity International. Their contact details are:

Phone: 0800 3 68 68 68
Email: pensions.service@fil.com

Keeping your pension safe

We are currently living in unprecedented and difficult times. If you decide that now is the time to access your pension by moving it out of the Scheme, please be very careful – there are scammers out there waiting to get their hands on your benefits. If your pension is valued at over £30,000, you will need financial advice before you can transfer your benefits out. Please choose your adviser with care. More information to help keep your pension safe can be found on the FCA’s ScamSmart website.

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Documents

Scheme documents such as the Trust Deed and Rules, Annual Report and Accounts and further information and factsheets can be viewed by logging into mypension.com and going to the Scheme Documents page.

IMPLEMENTATION STATEMENT

Addendum to the Statement of Investment Principles

Statement of Investment Principles

AVC investment performance update and FAQs

Implementation Statement

Statement of Investment Principles - May

Statement of Investment Principles - addendum - May

AVC investment performance update and FAQs

Implementation Statement

Crest Nicholson Group Pension & Life Assurance Scheme newsletter - July

Summary Funding Statement

Statement of investment principles

Statement of investment principles - addendum

Implementation Statement

AVC performance update

Crest Nicholson Group Pension Life Assurance Scheme Newsletter - August

Crest Nicholson Group Pension Life Assurance Scheme Newsletter - December

Crest Nicholson Group Pension Life Assurance Scheme Newsletter - May

Summary Funding Statement

Crest Nicholson Group Pension Life Assurance Scheme Newsletter

Summary Funding Statement

Chairman's DC Governance Statement for members with AVCs

Statement of Investment Principles

Investment Policy Implementation Document

Crest Nicholson Group Pension Life Assurance Scheme Newsletter

Summary Funding Statement

Pension scheme documents

Internal Dispute Resolution Procedure

Responsible Investment Policy

Member Privacy Notice

Partial Transfer FAQs

Transfer Out FAQs