Your new home journey

Once you have chosen your new Crest Nicholson home, we will help you complete the reservation paperwork. At this stage you will need to reserve your new home by paying a reservation fee.

To move forward in purchasing your new home, you will need to secure a mortgage offer prior to Exchange of Contracts. If you wish, we can suggest independent advisors to help identify your financial requirements and solicitors to act on your behalf.

Depending on the stage of construction of your new home, you may be able to personalise it with specific choices or upgrades. You will be able to discuss this with your Sales Executive.

Once the purchase details and your mortgage offer are confirmed, you can sign the draft contract, then provide your legal advisor with your Exchange of Contract deposit and instruct them to exchange.

If your home is in early stages of construction, once it is watertight, we will invite you to meet with the site team. The visit will help you to understand how your home is built.

Once your home has been completed, Crest Nicholson’s solicitors will serve the Notice of Practical Completion, providing a minimum of fourteen days for you and your solicitor to Legally Complete.

When your new home has been decorated, we will arrange a Home Demonstration visit. The site team will demonstrate the features of the property and explain how the appliances and various systems work.

Once your solicitor has transferred the balance of funds for completion, our site team will be in contact to congratulate you and confirm the arrangements for you to collect the keys to your new home.

After you have settled into your new home, approximately 14 days after legal completion, a member of the site team will visit to discuss any issues you may have noticed. This visit is designed to ensure you are completely satisfied with your new build home.